Privacy Policy

Last Updated: January 2025

Fortune Royal operates as a B2B casino licensing consultancy. This policy explains how we handle your business data during the licensing application process.

What We Collect

When you engage our licensing services, we collect:

  • Corporate information: Company registration documents, ownership structures, financial statements
  • Operational data: Gaming platform specifications, payment provider agreements, compliance protocols
  • Contact details: Email addresses, phone numbers, business correspondence
  • Technical data: IP addresses, browser types (standard web analytics)

We don't collect consumer player data. That's your responsibility as the operator.

How We Use Your Data

Your information supports three core functions:

  1. License application processing: Submitting your documentation to regulatory authorities in Malta, Curacao, Costa Rica, and other jurisdictions
  2. Compliance consulting: Reviewing your operational frameworks against jurisdictional requirements
  3. Ongoing support: Managing license renewals, regulatory updates, and compliance maintenance

We also use aggregated, anonymized data for industry research. Your specific business details remain confidential.

Data Sharing

We share your information only when necessary:

  • Regulatory bodies: Malta Gaming Authority, Curacao eGaming, and other licensing jurisdictions require direct submission of your application materials
  • Legal advisors: Jurisdiction-specific attorneys who assist with compliance documentation
  • Payment processors: When arranging banking relationships as part of your licensing package

We never sell client data to third parties. Period.

Data Security

Client documentation is stored on encrypted servers with multi-factor authentication. Physical documents are maintained in secure facilities with access logs.

Our team operates under strict confidentiality agreements. Regulatory submissions follow each jurisdiction's secure portal requirements.

Your Rights

You can request:

  • Access to all data we hold about your company
  • Corrections to inaccurate information
  • Deletion of data (subject to regulatory retention requirements)
  • Copies of documents submitted on your behalf

Note: Gaming regulators typically require 5-7 year retention of licensing applications, even for withdrawn or denied cases. We comply with these mandates.

Cookies and Tracking

This website uses basic analytics (Google Analytics) to understand traffic patterns. No personally identifiable information is collected through cookies.

You can disable cookies in your browser settings without affecting core site functionality.

Changes to This Policy

We update this policy when regulatory requirements change or we expand into new jurisdictions. Material changes will be communicated directly to active clients.

Contact

Questions about how we handle your data? Email our compliance officer at [email protected] or use the contact form on this site.

For jurisdiction-specific data protection inquiries, we can connect you with local legal counsel in Malta, Gibraltar, or Curacao.